Additionally some devices may have a switch on the side of the device or on the keyboard that turns the camera on and off. Some models of laptops and all in one devices have a built in shutter that is located on the top of the device.
Problem: When I turn my camera on, I get a blank imageĬheck to make sure the camera shutter is open and that nothing is covering the camera. More information can be found hereĪdditional troubleshooting information can be accessed here: Lenovo laptops with Lenovo Vantage installed may require additional permission settings to be enabled in Lenovo Vantage. In addition you may need to allow permission in your operating system to use the webcam and microphone Here are instructions on how to give your web browser permission to use your webcam and microphone: This is required to be done in order to use the camera and speak to users. Solution: You will need to give permission for your web browser to use your webcam and microphone. Problem: How do I give permission for Blackboard Collaborate Ultra to use my webcam and microphone?
